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Sent: Saturday, July 19, 2008 11:41 AM
To: Jenny
Subject: Re: 1739817885

 

Hello Jenny,

We received the Banff valance and it works perfectly.  Thanks so much for your wonderful customer service.  Have a great weekend!

Tom and Kelly


7.21.08:

Subject: Re: your order 1857397237

thank you so much.  I really appreciate your help and cooperation to make the changes.

Thank you again.  You truly deserve the good rating from the BBB 


Feedback from website: Overall: Good. Presentation:  Good Collection: Good Speed: Fast  Date: 2008.06.17

Very well done web site. . . even though I have cable internet; the initial load was just a bit of a wait, so I imagine it would have been longer for someone on dial-up . . BUT it was so worth it!!! the pan over with close up is an excellent feature. Very well done . . . and much appreciated . I applaude the designer and the work done here. Marie


From: judith
Sent: Tuesday, April 29, 2008 10:36 AM
To: Jenny
Cc:
Subject: Confirmation of overnight shipping--Mauer

 

Hi Jenny,

..... Thanks very much, Jenny for checking into this and making it happen on such short notice.  You are the Best!!


Sincerely,

Judith

 

From: d m 
Sent: Sunday, June 15, 2008 1:03 PM
To: Jenny
Subject: RE: order 1853423849


Jenny,
 
Thank you for your quick response!  I have worked in the field of quality assurance for 25 years and this a perfect example of good customer relations.  Thank you again!
 
Doreen

From: DONNA
Sent: Friday, May 02, 2008 8:21 AM
To: Jenny
Subject: Re: bedskirt replacement has been shipped

 

HI JENNY,

 

I JUST WANT TO THANK YOU SO MUCH FOR THE WAY YOU HANDLED MY PROBLEM. I HAVE BEEN IN SALES ALL MY LIFE AND I KNOW HOW ARE IT IS TO FIND SOMEONE WHO CARES ABOUT WHAT THEY DO. I CAN SEE YOU DO.

YOU TOOK CARE OF MY PROBLEM IN A PROFESSIONAL AND COURTEOUS WAY. YOU WERE ALSO VERY KIND TO ME AND UNDERSTOOD MY SITUATION.

I WILL CERTAINLY PURCHASE FROM YOU AGAIN SHOULD I HAVE THE OCCASION.

 

THANK YOU AGAIN,

DONNA

P.S.

PLEASE SHOW THIS TO YOUR SUPERVISOR!


From: Sammy
To: Tom
Sent: Tuesday, December 30, 2003 3:39 PM
Subject: Thanks!!!!!

Tal,

Thanks so much for all your e-mail help!!! You are a wonderful customer service person- (best I have ever had, which says a lot). I appreciate all your support and help on buying my Bed Linens. Have a great New Year's!!!!!! Thanks for the present. I will love it!!!!!

Sincerely,

SAMANTHA


From: Linda
To: Tom
Sent: Thursday, July 03, 2003 4:18 AM
Subject: Re: A Beautiful Bedroom Transaction Confirmation, XID: XXXXXXXX

Hello. Thank you Adam for you response to my question. I saw 4 to 6 weeks but was not sure if it was going to be made for me. Is there anyway I can have a swatches of the fabric on the Sultana to match my other colors. Yes, Buying Bed Linens on the internet is TRUST and I thank you for making me feel comfortable working with you. Sincerely, Linda Sweeney


From: esoehngen
To: Tom
Sent: Wednesday, October 01, 2003 6:26 PM
Subject: Delivery Date

Hi Adam,
I appreciate you checking on my Bed Linens order and delivery date.
Yes, I would like to receive my Bedspread ASAP, so if you can put the pressure on the Veratex company for my Minuet Comforter order that would be just great!!
As I said and you mentioned in your e-mail to me that it could be as soon as a few days that would be wonderful!
Thanks for all your help,
Carol


From: A Beautiful Bedroom Transaction Processing
Sent: Thursday, July 24, 2003 2:42 PM
To: Jeanne
Subject: CREDIT A Beautiful Bedroom Confirmation, XID: XXXXXXX

Thank you for the credit for my Bedspread and thanks for having a much needed comforter in stock! You certainly made my day!!


From: Orders
To: Lezah's
Sent: Saturday, July 05, 2003 4:33 PM
Subject: Re:

Wonderful. Thank you again. Your bedding ensembles are very beautiful. The only thing I was never able to find was what is the thread count on my Bedspread? Looking forward to passing your product / name onto others.

Thank you

Lezah


From: Susan
Date: Tuesday, December 30, 2003 2:04 PM
To : tom
Subject: A Beautiful Bedroom Customer

Tal,
I just wanted to let you know how much I appreciate your assistance in helping me to obtain another Veratex Cashmere Comforter.  You have been extremely helpful and accommodating.  There are not too many companies that would go out of their way to assist a customer in obtaining a discontinued item.
Thank you again for your help . . . you made my day!!!!
Susan.


From: Wyles127
Date: Friday, October 03, 2003 4:30 PM
To: Tom
Subject: Re: A Beautiful Bedroom Transaction Confirmation, XID: XXXXXXX

Tal, I received the Duvet Cover, and pillow shams today. I thank you very much for the gift you sent me--I did not expect such a gift. It was very kind and thoughtful of you to send it to me. Thank you again. Grace Wiley P.S. I will get back to you again when I am ready to buy another comforter set.


From: Suzan
Date: Tuesday, December 30, 2003 2:04 PM
To: Tom
Subject: Veratex Customer

Tal,

I just wanted to let you know how much I appreciate your assistance in helping me to obtain another Veratex Cashmere Duvet Cover.  You have been extremely helpful and accommodating.  There are not too many companies that would go out of their way to assist a customer in obtaining a discontinued Bed Linens.

Thank you again for your help . . . you made my day!!!!

Susan.


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