Sent: Saturday, July 19, 2008 To: Jenny Subject: Re:
We received the Banff
valance and it works perfectly. Thanks so much for
your wonderful customer service. Have a great weekend!
Tom and Kelly
Re: your order 1857397237
thank you so much. I really appreciate your help and cooperation
to make the changes.
Thank you again. You truly deserve the good rating from the BBB
Feedback from website: Overall: Good.
Presentation: Good Collection: Good Speed:
Fast Date: 2008.06.17
Very well done web site. . . even though I have cable internet; the
initial load was just a bit of a wait, so I imagine it would have been
longer for someone on dial-up . . BUT it was so worth it!!! the pan
over with close up is an excellent feature. Very well done . . . and
much appreciated . I applaude the designer and the work done here.
judith Sent: Tuesday, April 29, 2008 To: Jenny Cc: Subject:
Confirmation of overnight shipping--Mauer
Thanks very much, Jenny for checking into this and making it happen on
such short notice. You are the Best!!
d m Sent: Sunday,
June 15, 2008 To: Jenny Subject: RE: order
Thank you for your quick
response! I have worked in the field of quality assurance for 25
years and this a perfect example of good customer relations. Thank
DONNA Sent: Friday,
May 02, 2008 To: Jenny Subject: Re: bedskirt
replacement has been shipped
I JUST WANT TO THANK YOU
SO MUCH FOR THE WAY YOU HANDLED MY PROBLEM. I HAVE BEEN IN SALES ALL MY LIFEAND I KNOW HOW ARE IT IS TO FIND SOMEONE WHO CARES ABOUT WHAT THEY
DO. I CAN SEE YOU DO.
YOU TOOK CARE OF MY
PROBLEM IN A PROFESSIONAL AND
COURTEOUS WAY. YOU WERE ALSO VERY KIND TO ME
UNDERSTOOD MY SITUATION.
I WILL CERTAINLY PURCHASE FROM YOU AGAIN SHOULD I HAVE THE OCCASION.
THANK YOU AGAIN,
PLEASE SHOW THIS TO YOUR
Sent: Tuesday, December 30, 2003 3:39 PM
Thanks so much for all your e-mail help!!! You are a wonderful customer service person- (best I have ever had,
which says a lot). I appreciate all your support and help on buying my
Bed Linens. Have a great New Year's!!!!!! Thanks for the
present. I will love it!!!!!
Sent: Thursday, July 03, 2003 4:18 AM
Subject: Re: A Beautiful Bedroom Transaction Confirmation, XID: XXXXXXXX
Hello. Thank you Adam for you response to my question. I saw 4 to 6 weeks but was not sure if it was going to
be made for me. Is there anyway I can have a swatches of the fabric on the Sultana to match my other colors.
Yes, Buying Bed Linens on the internet is TRUST and I thank you for making me feel comfortable working with you.
Sincerely, Linda Sweeney
Sent: Wednesday, October 01, 2003 6:26 PM
Subject: Delivery Date
I appreciate you checking on my Bed Linens order and delivery date.
Yes, I would like to receive my Bedspread ASAP, so if you can put the pressure on the Veratex company for my
Minuet Comforter order that would be just great!!
As I said and you mentioned in your e-mail to me that it could be as soon as a few days that would be
Thanks for all your help,
From: A Beautiful Bedroom Transaction Processing
Sent: Thursday, July 24, 2003 2:42 PM
Subject: CREDIT A Beautiful Bedroom Confirmation, XID: XXXXXXX
Thank you for the credit for my
Bedspread and thanks for having a much needed comforter
in stock! You certainly made my day!!
Sent: Saturday, July 05, 2003 4:33 PM
Wonderful. Thank you again. Your bedding
ensembles are very beautiful. The only thing I was never able to find was what
is the thread count on my Bedspread? Looking forward to passing your product / name onto others.
Date: Tuesday, December 30, 2003 2:04 PM
To : tom
Subject: A Beautiful Bedroom Customer
I just wanted to let you know how much I appreciate your assistance in helping me to obtain another Veratex
Cashmere Comforter. You have been extremely helpful and accommodating. There are not too many companies that
would go out of their way to assist a customer in obtaining a discontinued item.
Thank you again for your help . . . you made my day!!!!
Date: Friday, October 03, 2003 4:30 PM
Subject: Re: A Beautiful Bedroom Transaction Confirmation, XID: XXXXXXX
Tal, I received the Duvet Cover, and pillow shams today. I thank you very much for the gift you sent me--I did not
expect such a gift. It was very kind and thoughtful of you to send it to me. Thank you again. Grace Wiley P.S.
I will get back to you again when I am ready to buy another comforter set.
Date: Tuesday, December 30, 2003 2:04 PM
Subject: Veratex Customer
I just wanted to let you know how much
I appreciate your assistance in helping me to obtain another Veratex Cashmere
Duvet Cover. You have been
extremely helpful and accommodating. There are not too many companies that would go out of their way to
assist a customer in obtaining a discontinued Bed Linens.
Thank you again for your help . . . you
made my day!!!!